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We aim to answer all emails within 1~3 hours of receiving them; it can sometimes be sooner than this, so do keep checking your emails. Sometimes we can get trapped in spam filters so do check Junk mail.
Tips: If you cannot open the page layout, please contact us in time by email: firstname.lastname@example.org. Furthermore, please print screen with the error page as a picture and send it to us in the email. If you met any problem during 'check out' process then we suggest you'd better change another browser such as firefox and try again, or you can also contact us by email(email@example.com) or click LiveHelp at the homepage to chat online with us. Thank you for your cooperation!